COVID-19 Safe Travel Practices

 

About our Safe Travel Practices

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Stay safe and healthy.


Craig Stephen
Managing Director

 

Below is a summary of steps that are being taken:

  • Utilizing sanitizing and disinfecting products that are approved by the Center for Disease Control (CDC, USA) or European Center for Disease Prevention and Control (ECDC, EU)
    • The product with the widest availability worldwide is Sodium Hypochlorite (the active ingredient) otherwise known to everyone as household bleach.  This product is effective against viruses, including Covid-19, with proper dilution.
    • Based on availability in each destination, other products may be used as well to enhance the disinfecting and sterilization process.
    • As supply becomes available, several destinations will be introducing electrostatic sprayers that will be used to disinfect all rooms and public areas.
    • As supply becomes available, some destinations are also introducing handheld UV Light sterilization for use on high contact areascomputer equipment, phones, tv remotes, etc.
  • There will be an increased frequency in cleaning / sanitizing tables, chairs, and hard surfaces in restaurants and salon
  • Throughout the day, staff will frequently be sanitizing hand-touched surfaces in all public areas, including handrails, doorknobs, handles, etc.
  • All guest rooms are serviced twice daily. Bathrooms and other frequently touched surfaces will receive extra attention.
  • Instructions are posted for proper 20-second hand washing techniques at all washbasins. Frequent hand washing remains the most effective way to prevent the spread of germs. Hand sanitizer will also be provided in all common areas.
  • Upgraded procedures for preparing a room for guest arrival are in place at all destinations. All soft goods are removed and washed in hot water and detergent. All hard surfaces are cleaned and sterilized. High touch surfaces receive additional disinfecting attention.
  • Social Distancing:  It simply is not realistic in all areas on yachts or the safari adventures we offer.   Every effort will be made to utilize all inside and outside space that is available.   Guests are (and have always been) welcome to take meals outside in areas such as cocktail decks or upper decks for more privacy and distancing.

     

  • Aggressor Adventures will not require the use of masks. If a guest chooses to wear a mask, they are welcome to do so. However, each guest should have a “mask management” plan that includes bringing a non-porous container to store masks in and keeping their box in a private space away from public areas.

     

What is staying the same:

Our core fundamentals of “Eat-Sleep-Dive” and “Eat-Sleep-Adventure.” We will continue to offer incredible adventures of a lifetime in the most amazing destinations on the planet. Our staff will continue to provide excellence in service while our culinary teams will create outstanding dining delights. Our corporate team will be out in the field, visiting destinations to ensure quality and consistency.

 

These are the areas that may look different:   

  • Self-service buffets are gone. However, the infrastructure in place may be used to present family-style dishes while a staff member prepares your plate according to your desire.
  • Mask and gear rinse buckets on dive liveaboards will no longer be utilized. Freshwater hoses will be available for rinsing.
  • Camera rinse buckets are now for staff use only. They will dip guests’ equipment and then place it on the camera tables.
  • Staff will be utilizing more outdoor spaces for meals and briefings. Open-air and sunlight (UV) are effective deterrents
  • Handheld UV lights are coming to offer disinfection of phones, tablets, keyboards, etc.   

 

We have also developed new procedures for wellness.

  • All guests will undergo temperature checks before entering. Those with temperatures of 100.4F / 38.0C will be denied check-in and referred to local medical professionals for follow up.
  • All staff will undergo morning and evening temperature checks.
  • Any service personnel coming on board between adventures will undergo temperature checks.
  • Each destination has its designated quarantine procedures if someone develops a fever. Note: A fever is not definitively COVID-19. In addition, each destination has enhanced cleaning and sterilization procedures to implement if someone does develop a fever.
  • Each destination is establishing medical referrals for anyone who becomes ill. This includes assisting in arranging transport to a shore-based facility for evaluation or remote support and evaluation when further away from facilities.


Office Hours: Monday to Friday 8:00am – 4:30pm
(Aust. Eastern Standard time)

Please contact our reservation staff.

Reservations: Monday to Wednesday 8:00am – 4:30pm AEST
Phone:+61 7 4053 0500
Email: resv@mikeball.com

 

SAFE PLAN IN COMPLIANCE with